IT Support Infrastructure Lead

Big IT Jobs

7 to 12 yrs. Delhi , Noida , Bengaluru / Bangalore
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Posted on 14 Mar 2016

Job Description

• The IT Infrastructure lead role provides the delivery of technical internal IT services and supports IT Infrastructure systems development in India
• Lead the IT Systems Support team.
• Provide 3rd tier IT support and ensure 2nd tier IT support continually improves.
• Performs tasks in compliance with corporate security programs and change management processes.
• Responsible for monitoring all production systems, jobs and processes.
• Respond to all job failures, identify cause and resolve issues within predefined SLA’s.
• Research and escalate more complex infrastructure issues to group tier 4 and vendor’s support.
• Implement, maintain and champion Group and Regional IT best practice.
• Provide regular work status updates, including risks or concerns, through the reporting line.
• Ensure BMS and Project Lifecycle compliance across team and projects.

Keyskills

Job Posted by

Ashutosh Maheshwari Associate Director Recruitments Social Media IT Hiring Big IT Jobs Ahmedabad

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