ITIL Implementation Consultant/ITIL Process Consultant on the Payroll of ISS SoftTech Pvt. Ltd.

ISS SoftTech Pvt. Ltd.

5 to 10 yrs. Mumbai
Apply without registration
Posted on 22 May 2015

Job Description

ITIL Process Consultant

• 3-10 years in ITIL process design and process optimization.
• 3-5 years ITSM processes in the TELCO industry data processing.
• HPSM experience would be welcome.
• ITIL certification

• Analyze the existing processes.
• Design and document the future processes.
• Prepare training material for the operation staff.
• Creation of process flows and descriptions.
• Requirements for tool implementation (HPSM, Rational, etc)

ITIL Implementation Consultant

• 5-10 years in IT operations (support of central applications; e.g. Delivery Manager)
• 3 years in TELCO industry
• ITIL certification

• Operationalization of the defined processes.
• Creation of procedures and work instructions.
• Implementation of standard operation procedures.
• Optimization of daily operations.
• Team coaching by following the defin


Job Posted by

Sankha Sekhar Banerjee Executive Recruitment Amadeus Software Labs (India) Bengaluru / Bangalore


IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.