Inbound Team Leader Required for Pvt Sec Bank

Bank

3 to 8 yrs. Mumbai
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Posted on 15 Jun 2017

Job Description

Inbound Team Leader Required for Pvt Sec Bank

• Leading and managing a team of Associates for Inbound calling and email communication
• Handling Branch service teams
• Handling customer complaints
• Managing the Capacity planning and Resource Allocation
• Ensuring individual Target is achieved
• Reviewing the team performance and ensuring proper coaching is in place
• Process improvement
• Adhering and taking necessary steps to minimize any operational Loss

Keyskills

Job Posted by

Gurmit singh Recruitment Consultant N.G.Job Solution Indore

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