International Voice Process:Customer Care & Sales

Prozentech Solutions Pvt. Ltd

1 to 6 yrs. Hyderabad / Secunderabad
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Posted on 17 Sep 2016

Job Description

Job Responsibilities:(International VOICE experience is mandatory)

1. This role involves handling inbound sales inquiry calls landing from UK.
2. Sales Agents are required to deal with customers’ queries and provide necessary travel/holiday information in a polite manner, ensuring the call is converted as a successful sale.
3. Maintain consistency towards standards and guidelines, improve quality and increase results, recommend improvements if required and assure customer satisfaction.

Job Specifications:
1. Excellent Verbal skills with high capacity for attention during sales calls on the phone.
2. Exceptional telecalling skills and ability to pay attention to details.
3. Willing to work in rotational shifts, including night shifts.
4. Should carry international inbound voice process.

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Rini Company HR Prozentech Solutions Pvt. Ltd Hyderabad / Secunderabad

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