M6 OSS Lead – Development / Support

Orris Infolab Pvt Ltd

6 to 10 yrs. Chennai
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Posted on 22 May 2016

Job Description

Work Location Chennai

Position M6 OSS Lead – Development / Support

Experience 8+ Years

Skill Set OSS service Fulfillment – Inventory & Reconciliation, Provisioning and Activation


Job Description

Roles & Responsibilities:

• Accountability for all aspects of end-user support, ensuring that metrics and performance standards are achieved and maintained
• Leverage multiple resources and coordinate team initiatives in order to meet customer needs consistent with IT Service support processes and expectations. Facilitate the implementation and support of defined solutions.
• Act creatively to prioritize tasks, interpret information, and apply technical

Keyskills

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