Manager CRM

Abhinav Outsourcings Pvt. Ltd.

6 to 9 yrs. Delhi

Posted on 19 Apr 2018

Job Description

Responsible to handle customer queries and ensuring customer satisfaction by delivering quality services.
Identify and develop problem-solving methodologies to resolve customer issues.
Complete documentation of clients.
Timely updating of CRM Software.
Building and maintaining strong, long-lasting customer relationships.
Addressing and closing escalation on priority and providing a quality resolution.

Keyskills

Customer Satisfaction Customer Handling Problem Solving Escalation Management Crm Refunds

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