Manager Training for BPO- Mohali

6+ years of work experience with at least 3 years of work experience in the areas of training, public speaking, or group facilitation and currently working as Manager / Senior Manager Training in an MNC BPO .
An infectious and authentic obsession with excellent customer experience and for sharing customer issues as a way to improve customer experience.
Stellar delivery skills and high energy facilitation style.
Able to demonstrate candor, poise, self-confidence and warmth. Poise under pressure is especially beneficial as is the ability to create an easy atmosphere for discussion.
Direct experience thriving in fast-paced, dynamic and often ambiguous environments while delivering results, meeting stretch goals and barely breaking a sweat.
Outstanding interpersonal and leadership skills; a role model for the use of the concepts and skills exemplified in the C2 program.

Keyskills