OSS Engineer

Telecom Industry

3 to 8 yrs. Chennai
Posted on 04 Feb 2017

Job Description

Immediate required OSS engg for Chennai (SAMAX Payroll).
Job Profile-Working on NSN Net Act product (OSS 5.x,NetAct 7,NetAct 8,NPM,Reporting Suite, Optimizer) frame work, Architecture, File system, Connectivity Server, Data Storage server, Application Server, GUIS server, Configuration management, Fault management, Performance management, Report configuration, User Management, Network optimization.
Looking after care cases raised by global customers(RSA Region) on NetAct 5.x,7,8,15.2,15.5
? Ticket handling: Analyse the escalated customer tickets, provide solutions to customer, escalate to next level/R&D in case of software bug or fault, and provide information to R&D for further handling.
? Writing documents for fault analysis along with required preventive and corrective actions. Providing MOP to customer for implementing a process, CD or Solution.
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Keyskills

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Reeta Bhatt HR Assistant Telecom Industry Delhi

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