Opening for Technical Support ( voice technician)

I CONNECT INFOTECH PVT. LTD.

1 to 4 yrs. Ghaziabad
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Posted on 16 Jan 2018

Job Description

• Receive and resolve customers’ tech related issues in our fast paced call and web based operations center.
• Primary specialists in the sales related to software and general assistance with various applications used by Techs pine
• Complete detailed summary forms of issues being escalated to other levels of support (if required).
• Responsible to provide technical issues related to Desktop, Laptops & Printers, and Apple Products.
• Responsible to provide technical support assistance to US customers over the phone/ remote access. Provide detailed and step by step instructions over the phone such that customers can solve the troubles on their own.
•Good TCP network troubleshooting skills troubleshooting connectivity issues with customer support service
•Excellent oral and written communication skill
•5 days working
.•Meals Available
•Experience 1 yr to 4 yr.

Link to Job: https://mail.google.com/mail/?tab=wm#inbox/151aa5d82ecc39b2

Keyskills

Job Posted by

JYOTI PANDEY Human Resource Executive I CONNECT INFOTECH PVT. LTD. Ghaziabad

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