Pricing and Ordering support and Service Request Manager

BT Group

0 to 2 yrs. Delhi , Gurgaon , Noida
Posted on 03 May 2022

Job Description

Good communication skills & basic knowledge of telecom industry.
Should have Co-ordination skills and Jeopardy management.
Aware of basic terminologies like- RACI matrix, SLA, SOP, KPI.
Difference between Cost & Price; Margin & Profit; and have idea of Escalation Chronology.
Good in mathematical calculations.
Should have knowledge of technical terms like- LAN,WAN, Ethernet, Radio, WIFI.
Should have a minimum experience of 6 months. Would prefer B.Com graduate.
Basic accounts knowledge and terms like- profit, revenue, credit, debit, and basic knowledge of Excel.


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