Process Trainer

Roles & Responsibilities:
*Good analytical Skills.
*Conduct new hire training and On the Job Training.
*Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring.
*Liaison with the Quality and Operations to identify, screen and executeprocessimprovement plans.
*Plan and improve training workshops and projects to monitor and groom poor performers.
*Ability to execute training tasks/ assignment on short notice.
*Interested to deliver and contribute towards process improvement.

Keyskills