Quality Analyst- BPO/KPO Process

Cyber Futuristics India Private Limited

1 to 2 yrs. Jaipur
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Posted on 28 Jan 2014

Job Description

Performance evaluation of employees
Monitor the daily functions of the Process
Establish defined quality
Analysis on Call disconnections, Short Calls, CSAT, Low quality scores (Internal & External)

Keyskills

Job Posted by

Shehnaz Khan Senior Executive Human Resources Girnar Softwares- Cardekho.com Jaipur

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