Relationship Manager

Job Role:
Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
Ensures high levels of customer service orientation and application of bank
policy.
Cross sells existing bank products to customers.
Informs customers of new products or product enhancements to further expand the banking relationship.
Plans and conducts special sales initiatives and events for prospective and
existing clients.
Coordinates with other group companies to provide seamless access to other
products.
Maintains complete relationship record for assigned customer accounts.
Tracks customer complaints/queries and turnaround times for customer
satisfaction.

Keyskills