Reservations Assistant

Hotel The Westinn

1 to 2 yrs. Varanasi / Banaras
Posted on 27 Mar 2017

Job Description

To attend to guests courteously and warmly and deal promptly with their room reservations
a. To courteously and promptly handle all reservation requests on the telephone and by mail
b. To maintain correspondence for each reservation request as per date and month
c. To constantly update the reservation register
d. To be well informed of the Resort facilities, promotions, offers and packages
e. To utilize the techniques of up selling and suggestive selling to maximize revenues
f. To be well informed of the discounting policy of the Resort and the company
g. To follow confirmation schedules as per instruction
h. To make necessary amendments to a guest booking
i. To follow up for pending vouchers and or letters


Job Posted by

Reena Dwivedi Human Resource Manager NDS Jewels Pvt Ltd. Varanasi / Banaras


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