SALES EXECUTIVE/CUSTOMER CARE EXECUTIVE

ISPARV TECHNOLOGIES

0 to 2 yrs. Gurgaon
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Posted on 23 Feb 2015

Job Description

Essential Duties and Responsibilities:

Receive inbound calls including transferred sales leads and calls from current and potential customers.
Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application.
Answer questions about the product details, the company, and issues with account for the customers.
Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
Perform basic account maintenance activities.
Meet Quality Assurance Requirements and other key performance metri

Excellent interpersonal, written, and oral communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
Strong work ethic and self-starter, able to effectively manage multiple priorit

Keyskills

Inbound Calls Handling Outbound Sales Or Outbound Calls Or Upselling

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Tanuja HR Manager SBNi , Air Live tech Gurgaon

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