SENIOR SUPPORT ENGINEER

HCL

3 to 5 yrs. Bengaluru / Bangalore
Posted on 16 Aug 2018

Job Description

•Exp in performing problem determination & root cause analysis.
o Candidate should have knowledge on using various diagnostics tools, suitable to varied situations. (Java and J2EE based, and Windows diag tools for example).
o Candidate should have horizontal spread of technology know-how. Should have basic knowledge (conceptual) about application servers, directory services (such as LDAP, TDS, etc), security, etc. This is important to connect the dots when a scenario is explained.
•Great relationship attitude for managing client expectations and satisfaction
•Some experience of working with customers and supporting internal or external clients
•Knowledge on multiple operating systems (Windows, UNIX) Shell script (UNIX and Windows) SQL Language and databases (DB2 and MSSQL) Networking (basic)
•Ability to collaborate with geographically distributed cross-functional teams

Keyskills

Job Posted by

M Sreedhar Senior Executive Talent Acquisition Hcl Technologies Limited Bengaluru / Bangalore

904 Followers

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.