Salon Manager

Excentrique salon, spa and fashion LLP

3 to 5 yrs. Mumbai
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Posted on 28 Aug 2016

Job Description

Duties & Responsibilities

• Directs the overall and daily work in the salon, including material and human resources
• Must guarantee a quality service and client satisfaction
• Accountable for reaching targets and budgets
• Control the salon invoices for sales and services
• Elaboration, coordination and execution of the marketing activities
• Responsible for maintaining salon staff image and representation of the salon
• Responsible for planning and assignment of the daily work (with the concierge)
• Able to give solutions to the problematic situations, which can eventually happen with the customers, in order to ensure the maximum satisfaction
• Make decisions concerning the staff selection
• Schedule training and take inventory of staff training
• Control of the staff grooming standards and ensure all the services adhere to the standards set by the Spa Director

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