Senior Engineer / Asst. Manager - Information Technology

Larsen & Toubro Limited

4 to 7 yrs. Surat
Posted on 30 May 2017

Job Description

• ERP - LN : System & Software support on helpdesk
• Co-ordination with internal team & user call handling.
• Analyses of recurring issues and resolution through development team.
• Ensuring compliances of defined SLAs and preparation of DPP.
• Publishing the training calendar and imparting training on regular bases for all modules across location.
• Requirement gathering from user, analyzing the requirement, cheking of feasibility and converting the requirements to functional specifications.
• Taking Improvement initiatives.

BE / Diploma - Computer / Information Technology (With first class)

Keyskills

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