Senior Manager Operations

• This is a key position within Access Healthcare's Operations Billing function and AR... Senior Manager Reports directly to the Head of Operations.
• The duties at Access Healthcare shall include Improve Accounts/Teams Performance Motivate team to achieve desired Quality and Production targets
• Conduct performance appraisals for Managers, Assistant Managers, Team Leaders and assist with appraisals.
• Identify training needs and arrange for training, re-training and cross training, as required Assist Managers AM and TL to implement corrective action as required
• Support and monitor day-to-day work processes and meet production and Service Level Agreements (SLA).
• Works out the impact of the requests and the requirements of the client in terms of time, effort and resource cost and makes appropriate decision based on the context.

Keyskills