Software Specialist

Eclinical Works

0 to 2 yrs. Mumbai

Posted on 26 Sep 2017

Job Description

Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.
Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
Maintain the highest level of soft-skills and telephone etiquettes.
Handle cases/schedules and escalations appropriately.
Share the technical expertise, soft-skills and telephone etiquettes with the team.
Share latest technical/process related inputs with the team.
He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information
Reporting to work on all the scheduled day

Understanding of SQL, Java basics, Networking basics, Knowledge of database architecture, FTP server, Linux

Graduate in B.sc (IT), B.E, BCA, MCA, B.Com with GNIIT, M.Sc (IT)

Salary: 2.66 - 3 lpa

Keyskills

Root Cause Technical Process Soft Skills SQL Database Architecture FTP Java Linux Networking

Job Posted by

Navleen Kaur Recruitment Consultant Synergy Mumbai

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