TEAM LEADER-TELE-COLLECTION

MNC

2 to 4 yrs. Gurgaon
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Posted on 29 Mar 2017

Job Description

Language - English/Hindi
Location - Gurgaon

Job Description :-
· Deliver SLA & KPI
· Manage & motivate a quality team of 15 outbound operator.
· Manage the Collection process ( 0 - 4 Buckets )
· Ensure operator are delivering individual outbound calls target, Desired Profile:-

· Candidate should have excellent communication and interpersonal skills.
· Should have worked on Dialer ( Any dialer )
· Roster management ,Shrinkage, Attrition , Performance Reports.
· Strong analytical skills
· Exposure in Genesis dialer and its dialling filters is preferred.
· Hands on experience MS-Office applications like Word, Excel, PPT etc .

No of Positions:- 40

Salary: Rs.30CTC maximum

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