Team Leader with Healthcare Medical Billing Experience

Prometheus Business Outsourcing India Pvt Ltd

5 to 10 yrs. Chennai
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Posted on 08 Sep 2017

Job Description

Ensure that the productivity goals for the team are met, including service level, utilization and customer satisfaction. Manage the operational requirements of the customer on a daily basis
Resolve personnel issues in a professional and timely manner. Implement all disciplinary actions in accordance with company policy and ensure consistency. Identify and develop account procedures and standards and assure compliance
Maintain open communication with all personnel. Act as a resource for answering questions, resolving product and policy questions
Prepare and process annual performance appraisals of direct reports on time. Manage the appraisal process within the team ensuring reviews are processed on time.
Conduct Team Meetings with direct reports to ensure expedient communication of relevant information and as an open forum for input from team.


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