Technical Solution Engineers:

Convergys India Services Private Limited

1 to 5 yrs. Delhi , Gurgaon , Faridabad
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Posted on 23 Apr 2015

Job Description

Job Description: - Inbound / Outbound Technical Support.

Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.
Roles & Responsibilities:
• Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
• Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
• Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
Candidate Profile-
• Any Graduate OR Under-Graduate / drop out / pursuing with 12 months international calling experience in server support/ cloud computing/ Active directory.
• Salary up to 5 lakhs

Contact @ 08527091731 Divya

Keyskills

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