Technical Support Engineer for MNC company

Vdart Software Services Pvt Ltd

0 to 1 yrs. Chennai

Posted on 11 Nov 2014

Job Description

Job Title : Technical Support Engineer
Job Location: Chennai
Qualification : B.Sc / B.E/B.Tech / BCA
Key Skills:
Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication , Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems.
Job Description :
• Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users.
• Route problems to internal 2nd and 3rd level IT support staff.
• Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
• Administer and provide User account provisioning.
• Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.

Link to Job: http://vdssjobs.blogspot.com/2014/08/ims-engineer.html

Keyskills

Networking CCNA CCNP Hardware And Networking Technical Support Network Security network

Job Posted by

Jaya Recruitment Coordinator VDart Software Service Pvt Ltd Trichy

604 Followers

Send Message

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.