Technical Support Engineer(voice)

Client of Reset HR Services

0 to 3 yrs. Chennai
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Posted on 04 Feb 2016

Job Description

Working with customers/employees to identify computer problems and advising on the solution
• Logging and keeping records of customer/employee queries
• Analysing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems themselves
• Working with field engineers to visit customers/employees if the problem is more serious
• Testing and fixing faulty equipment

Keyskills

Job Posted by

Ashwini HR Recruiter Reset HR Services Chennai

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