Technical Support Executive

#Job Function: Technical Support/Sales/Retention Experience: Fresher/6 months experienced
#Specialization: Operations Level: Executive
#Industry: CRM/Call Centers/BPO ITES Location: Indore
#Salary: As per industry norms.
#Education: Graduate/Undergraduate
#Candidates with 6 months of International BPO experience

#JOB DESCRIPTION:
• To provide world class service to all small business customers in a customer centric environment ?
• Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools ?
• Assisting customers with inquiries while providing consultative support and recommendations ?
• Document in detail all interactions with customers ?
• Effectively articulate complex information to a variety of technical and non-technical customers ?
• Educate customers on products. Help customers to be successful ?

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