Technical Support Executives (Immediate Joining) - 300 Positions

• To Provide world class service to all small business customers in a customer centric environment
• Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools
• Assisting customers with inquiries while providing consultative support and recommendations
• Document in detail all interactions with customers
• Effectively articulate complex information to a variety of technical and non technical customers
• Educate customers on products. Help customers to be successful
•• Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating

Qualification :
Graduate/ PostGraduate.Candidates with 6 months of International BPO Experience preferred


Pls send your profiles on hr@whitehawk.co.in mentioning your current CTC.

Keyskills