Workshop Manager

• Repair Process & target setting
• Implementing Service RECODE process in workshop repair activities to ensure complete customer delight
• Defining the targets in terms of number of job cards, parts business, labour revenue generation, workshop daily planning and service promotional activities
• Tracking the target achievement on a weekly basis, review with Service advisor, Floor supervisor & parts manager
• Daily tracking of deliveries & ensuring adherence to delivery SOPs
• Daily/Weekly/Monthly performance reporting to GM- Service
• Monitoring workshop utilization and productivity
• Keeping a track on inventory of parts and spares
• Continuous monitoring of the attainment of the goals set as above and the prompt initiation of corrective measures where required

Keyskills