cherwell developer

Timken

3 to 8 yrs. Bengaluru / Bangalore
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Posted on 04 Jan 2017

Job Description

•Developer with experience using Cherwell ITSM application
•Knowledgeable about Cherwell tool (Administration and Development)
•Expertise developing workflows and publishing blueprints using Cherwell
•Expertise managing Cherwell security and administrative tasks
•Expertise with performance tuning of cloud applications
•Expertise with Cherwell modules - Incident, Problem, Change, Knowledge Base, Time Tracking and CMDB
•Strong communication skills, ability to interact with US customers for requirement gathering
•Ability to resolve technical issues related to Cherwell
•Ability to handle upgrades to newer versions and proactively recommend solutions as part of continuous improvement
•Ability to understand the current Cherwell landscape / technical environment

Keyskills

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