Airtel interview experience Real time questions & tips from candidates to crack your interview

IT Operations Engineer Intern

Airtel
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1 rounds | 3 Coding problems

Interview preparation journey

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Journey
My journey started with a strong interest in how computer systems and networks work behind the scenes. I began by learning the basics of operating systems, networking, and system commands — things that are often overlooked but form the backbone of any tech setup. I didn’t have everything figured out at once, but I stayed consistent and kept learning step by step. When I saw the IT Operations Engineer Intern opening at Airtel, I knew it was a great opportunity to apply my growing knowledge in a real-world environment. I focused on building a clear understanding of how large organizations manage their IT systems and prepared myself to speak confidently about my skills and goals. Getting selected for the internship was a big moment for me. It showed that you don’t need to be an expert in everything — but having a strong grasp of the basics, a willingness to learn, and a clear sense of direction can take you far. For anyone starting out, I’d say focus on the fundamentals, stay curious, and believe that even small steps can lead to big opportunities.
Application story
I got to know about the IT Operations Engineer Intern opening at Airtel through a referral. I reached out to a connection who was already working at Airtel, and after sharing my resume, they kindly referred me for the role. Soon after, I received a call from the HR team regarding the interview process. The overall process was smooth and quick. After the initial communication, I was scheduled for a single interview round that included both technical and managerial questions. The experience was positive, and I felt that my preparation in system basics and clear communication really helped.
Why selected/rejected for the role?
I was selected because I had a strong understanding of the basics of system administration, was confident during the interview, and showed a genuine interest in the IT operations field. I also clearly explained how I could learn and grow in the role. Consistent preparation and honest answers really made a difference.
Preparation
Duration: 2 months
Topics: DSA ,OS ,Computer Networks ,Automation , OOPS
Tip
Tip

Tip 1: Strengthen your basics in DSA and scripting (Python or Bash), especially arrays, strings, file handling, and automation logic.
Tip 2: Revise core system administration and networking commands such as sfc, chkdsk, ipconfig, netstat, along with standard troubleshooting steps.
Tip 3: Highlight a strong project—preferably related to System Utilities or Infrastructure Automation—to showcase practical application of your skills.

Application process
Where: Referral
Eligibility: NA, (Unpaid Internship)
Resume Tip
Resume tip

Tip 1: Never put false information on your resume—recruiters can easily verify it, and it may not only hurt your impression but also risk blacklisting.
Tip 2: Make your skills and projects the central highlight of your resume to showcase real value.

Interview rounds

01
Round
Easy
Face to Face
Duration60 minutes
Interview date1 Jun 2025
Coding problem3

The interview was scheduled during the daytime and went smoothly without any delays. The environment was calm and professional, and the interviewer was friendly, patient.

It was a single-round interview that covered both technical and managerial topics. On the technical side, I was asked basic-level system design questions along with Windows system commands (like sfc, chkdsk, etc.) and concepts related to the operating system and system administration. The questions were straightforward and focused more on real-world understanding than theory.

Overall, it was a positive experience and felt more like a discussion than a high-pressure interview.

1. Operating System

How would you diagnose and troubleshoot a system in case of a hard disk failure?

Problem approach

Tip 1: structure your answer in clear steps – Start from identifying the issue, then move to backup, and finally suggest resolution or replacement to show logical thinking as well as what are consequence of those steps 
Tip 2: Mention relevant tools or commands – Refer to system commands like chkdsk or tools like disk management to show practical knowledge, not just theory
Tip 3:Emphasize data safety and action urgency – Highlight the importance of immediate data backup and quick action to prevent further damage or data loss.

2. Most Frequent Adjacent Pairs

Moderate
0/80
Asked in company
Airtel

Find the most Frequent adjacent Element pairs
Given an array arr[] of N integers, the task is to find the most frequent pair of elements in the array. A pair consists of two adjacent elements in the array. If there are multiple pairs with the same maximum frequency, return any one of them.

Problem approach

Step 1: I first suggested using nested loops to count how many times each error code appeared.
Interviewer noted it would work, but asked if I could optimize it for larger inputs.

Step 2: I then proposed using a hash map to store the frequency of each error code. This would reduce the time complexity significantly.
The interviewer liked that I moved toward a more efficient solution and appreciated that I was thinking about scalability.

Step 3: After building the frequency map, I used a simple loop to find the code with the highest count.
The interviewer said the logic was clean and practical, especially in real-world log analysis scenarios.

Step 4: I briefly explained how this kind of logic could be used in IT Ops to identify frequent system errors or failures.
They appreciated the real-world connection and told me it's important for IT Ops engineers to think in such analytical ways.

Try solving now

3. Operating System

How can you improve overall system performance?

Problem approach

Tip 1:Use tools like msconfig (Windows) or systemctl (Linux) to disable unnecessary services that consume memory and CPU. Carefully manage auto-starting daemons and background jobs.
Tip 2:Adjust virtual memory size based on workload. On Windows, increase paging file size; on Linux, monitor and optimize swap space to prevent memory bottlenecks.
Tip 3:On Windows: Use regedit to tweak performance-related keys (e.g., disabling Superfetch on HDDs).

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Skill covered: Programming

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