Azure Status

When does Azure update the Status page with new communications?

The majority of our service issue notifications are issued directly to the customers and partners who will be impacted. These are sent via Azure Service Health in the Azure interface and set off any specified Azure Service Health warnings. Only in the following three circumstances is the public Status page used to communicate service issues:

• Scenario 1: Broad impact involving multiple regions, zones, or services- A service problem affects a large/significant number of services for the entire region or many regions. Due to the possibility that customer-configured durability, such as high availability and disaster recovery, may not be adequate to prevent disruption, we are notifying you in this scenario.
   
• Scenario 2: Azure portal/Service Health not accessible- You cannot access the Azure portal or Azure Service Health due to a service issue, which impacts the previously mentioned standard outage communications method.
   
• Scenario 3: Service Impactt, but not precisely is affected yet- Although we cannot confirm which customers, regions, or services are impacted, the service outage has a wide/significant impact on customers. Since we can't send specific communications in this situation, we instead provide updates for the general public.

When does Azure update the Status History page with RCAs?

The Azure status history page allows you to explore earlier occurrences even though the Azure status page always displays the most recent health data. The history page includes all Root Cause Analyses (RCAs) for incidents that happened on November 20, 2019, or later, and will offer a 5-year RCA history starting on that date. There are no RCAs available before November 20, 2019.

The Azure status history page will only be utilized to deliver RCAs for scenario one after June 1, 2022. For service issues that had the most significant impact, such as those that had an impact across many services and regions, we are dedicated to publishing RCAs in the public domain. We post so that all our customers and the industry can benefit from our evaluations of these problems and know what efforts we take to reduce their likelihood and severity in the future.

When our standard, targeted communications don't succeed in reaching every affected client, as in scenarios 2 and 3 above, we may communicate publicly on the Status page during the impact. We'll perform a complete impact analysis to identify which customer subscriptions were impacted after the resolved problem. Only the affected customers will receive the pertinent PIR in such circumstances via Azure Service Health in the Azure portal.

Service Health overview

Events are recorded in your health history for up to 90 days after they become inactive. Additionally, you may create and monitor service health alerts, which proactively let you know when service problems are affecting you, using the Service Health dashboard.

Service Health monitors four categories of health incidents that could affect your resources:

• Service issues: issues with Azure services that are now affecting you.
   
• Planned maintenance: future maintenance that may impact your services' accessibility.
   
• Health advisories: Azure service changes that demand your attention. Examples include the need to update or deprecate Azure functionality (e.g., upgrade to a supported PHP framework).
   
• Security advisories: Notifications or violations relating to security that may reduce the availability of your Azure services

Get started with Service Health.

Select the Service Health tile on your portal dashboard to open your Service Health dashboard. Search for the Service Health service under "More services" if you previously deleted the tile or are using a custom dashboard (bottom left on your dashboard).

See current issues which impact the services.

The Service issues view displays any persistent difficulties with Azure services that affect your resources. You can determine the affected services and areas and when the problem started. See the most recent update to learn more about what Azure is doing to fix the problem.

Select the Potential impact tab to get a specific list of the resources you own that the problem may impact. To share with your team, you may download a CSV list of these resources.

Emerging issues that may impact your services

Before customized emails can be issued to affected customers, there are instances where extensive service concerns may be posted to the Azure Status page. Active Azure Status page concerns are surfaced in Service Health as emergent issues to guarantee that it gives you a complete picture of problems that may affect you. An emerging issues banner will appear in Service Health when an event is active on the Azure Status page. To view all of the issue's specifics, click the banner.

Resource Health overview

Azure Resource Health enables you to identify the problem and receive support when a service issue affects your Azure resources. The health of your help, both now and in the past, is reported.

A large number of Azure users are affected by service issues, according to Azure status reports. Resource Health provides your customized dashboard for resource health. Resource Health displays all instances in which your resources have been unavailable due to issues with Azure services. You can quickly determine whether an SLA was broken using this data.

Resource definition and health assessment

An Azure service instance, such as a virtual machine, web application, or SQL Database, is referred to as a resource. Resource Health uses signals from several Azure services to determine if a resource is healthy. Resource Health examines more data to identify the problem's root cause if a resource is unwell. Additionally, it details the steps Microsoft is doing to remedy the issue and suggests things you can take.

Health status

One of the following statuses indicates how healthy a resource is.

Available

When a resource is available, it signifies that no events have been found that risk its wellbeing. You will see a "Recently resolved" indication if the help has recovered from an unplanned downtime within the last 24 hours.

Unavailable

When a resource is unavailable, the service has identified an ongoing platform or non-platform event that endangers its integrity.

Platform events

Several Azure infrastructure components can start platform events. They consist of planned activities (such as scheduled maintenance) and unanticipated occurrences (for example, an unplanned host reboot or degraded host hardware that is predicted to fail after a specified time window).

Resource Health offers more information about the incident and the healing procedure. Additionally, it allows you to contact Microsoft Support without an active support agreement.

Unknown

Unknown indicates that more than ten minutes have passed since Resource Health received information about the resource. When virtual machines have been reallocated, this frequently happens. Even though this status isn't a clear indication of the resource's condition, it might be a crucial piece of information while troubleshooting.

After a few minutes, the status of the resource will change to Available if everything is functioning as it should.

If you have issues with the resource, the Unknown health status may indicate that a platform event impacts it.

Degraded

Degraded indicates that despite being still usable, your resource has experienced a performance decline.

Different resources have different standards for when they declare themselves to be degraded.

Frequently Asked Questions

What is the Azure status page update?

As the state of Azure services changes, the status page is immediately updated. You can choose how frequently the Azure status page updates with new information if you leave it open. You can see when the page was last updated at the top.

What is the Azure update management?

With the help of the service known as Azure Update Management, which is a component of your Azure Subscription, you can evaluate the status of your environment's updates and control Windows and Linux server patching from a single interface for both on-premises and Azure environments.

How do I know when Azure is updated?

As the state of Azure services changes, the status page is immediately updated. You can choose how frequently the Azure status page updates with new information if you leave it open. You can see when the page was last updated at the top.

Conclusion

In this article, we have learned about the Azure Status. We discussed the Azure status updates. We also learned when Azure updates the Status page with the new communication. We also discussed the Azure update History page Status with the RCAs. We also discussed the Service Health overview and how to get started with Service health. We also discussed the current issues which impact the services and emerging issues that may impact our services. We also discussed the Health overview resource definition and health overview. We also discussed the Health status.

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